CognoLink may change this policy from time to time without notice by updating this page. Any such changes will take effect from the time of such updating. You should check this page from time to time to ensure that you are happy with any changes. We will also take all reasonably practical steps to notify you specifically of any changes that materially affect the ways in which your information may be used or shared.
This policy is effective from 14 July 2011.
What we collect
Specialists registering with CognoLink are required to provide personal data, including name, address, and other contact information, as well as detailed information in respect of your academic and professional background and employment history (and other information typically contained in a detailed curriculum vitae). If you are engaged in a consultation with a CognoLink client, we will also require your payment details to be able to effect payment to you for the consultation. We may collect additional information through correspondence and other interactions with you.
CognoLink will clearly indicate that information which is required to enable us to provide our service to clients. For information which is not indicated as being required, it is your choice whether to provide it to us.
For Client enquiries and registrations, we require the full name and address of the client, a brief description of the client’s business and the name, title, position and contact details of the designated contact.
If you wish to withdraw such consent at any time, you may do so by contacting us at: email@example.com. However, if you do so, you will be unable to continue to be Client or Specialist (as the case may be).
What we do with the information we gather
CognoLink uses the information which we collect about Clients and Specialists to facilitate their participation in projects.
If you are a Specialist, we use and analyse the information which we collect about you in order to identify Projects which may be within your field of expertise and of interest to you. We may disclose information about you to Clients who may wish to consult with you. We may also disclose information about you to current and former employers and companies to which you have provided services, in order to obtain any requisite consents that you may need to join our network or to consult on a specific project.
We may provide prospective clients with your biographical information for the purposes of demonstrating the quality and coverage of our specialist network. . If you do not wish CognoLink to use your information for this purpose, please contact us at firstname.lastname@example.org.
If you are a Client, we use and analyse the information which we collect about you in order to identify the most suitable Specialists for your projects and to help us identify events which may be of interest to you. We may share your information with Specialists in respect of actual and potential projects for you.
The more accurate and detailed the information provided, the better we are able to match Specialists to Clients.
By registering as a Specialist or a Client, you agree that we may contact you by email at the address most recently notified by you to us.
We may also use information collected from you to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new services or other information which we think you may find interesting using the email address which you have provided.
We may also disclose your information without further notice to you in the following instances: (i) if you have already authorised us to do so; (ii) if we are required to do so by applicable law or pursuant to a court or similar order; (iii) as deemed necessary, in our discretion, to protect our legal rights or property or the legal rights or property of any Specialist, Client or third party; and/or (iv) in connection with a sale, merger, assignment, joint venture or other transfer or disposition of part or all of the business, assets or shares in CognoLink.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
In addition, we may disclose your information to third parties if required by law, court order or by a competent regulatory authority.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We cannot, however, guarantee the security of our servers or transmissions between our servers and your computer. Accordingly, all information which you provide to us is supplied at your own risk. Please help us keep your information secure by keeping your password and other account details confidential.
We hold all personal data on our servers within the United Kingdom. We have a global network of Specialists and our Client base is international. Accordingly, in the course of our business your information may be transmitted across borders both inside and outside the European Economic Area.
A browser cookie is a piece of information collected by the website being browsed and stored on the user computer. It can be either persistent, if it lasts after the browser is closed, or session-based, in which case it is destroyed when the browser is closed.
We do not use persistent cookies to store your personal information. We do use session cookies for the sole purpose of website navigation but do not store any personal information in them.
Links to other websites
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We will retain your information for so long as we consider is reasonable or for so long as is required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £10 will be payable. If you would like a copy of the information held on you please write to Legal Department, CognoLink Limited, 67-69 Whitfield Street, London W1T 4HF.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
14 July 2011